When Business Things Go Wrong: How to turn Frustration into Fuel -19

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Shawna Rodrigues [: 00:00:02

At 2:3 this morning, I was on the verge of rage.

Shawna Rodrigues [: 00:00:08

I know. I'm not supposed to admit that. Right? You're supposed to make it sound like you always have it together. Nothing ever makes you flustered. But these things happen. Right? I lost a project I have been working on for hours. And because I had medical appointments yesterday, I went back to pick up to dinner and was staying up later than I expected to try to get it all done. I needed to get it done.

Shawna Rodrigues [: 00:00:32

And then when I went to that last little tweak, it lost the entire project. You've been there. Right? At least at some point in time. And it was, I think, I literally sat on my hands so that I would knock the right computer for the window. So today, we're gonna have the real conversation about when things go wrong in business and how to handle that. Because I came back around, and I was able to handle a situation and was able to go through a process to actually get to the other side of that. And it's not even 24 hours later, and I'm in a better place. So you need to feel the emotions.

Shawna Rodrigues [: 00:01:09

There's a place to go with it, and that's what we're gonna talk about today because we can keep it real. We're gonna keep it real, have that conversation.

Shawna Rodrigues [: 00:01:20

Welcome to Authenticity Amplified, your resource for attracting and connecting to your ideal client, the go to podcast for entrepreneurs on the go to grow their business. I am your host Shawna Rodriguez, podcast strategist and the founder of the Solopreneur Sisterhood. I am here to bring community to the entrepreneurial journey and learn alongside you as we tap into knowledge and insights from experts to help you grow your business. I know how much effort you put into your business and this is useful and practical information coming straight to you wherever you are, whenever you have the time to listen.

Shawna Rodrigues [: 00:01:58

So conversation really is that when things fall apart, sometimes things fall into place, and sometimes things actually get better because of what's happened and the way things have gone. And you have to trust that, and it's not always easy to trust that. Last night, 2:30 in the morning, I was going somewhere between what time is on the East Coast? Are any of my friends up that early that I can vent to? I'm wanting to actually go wake up my husband, who did not need to wake it up in the middle of the night just so I could vent to somebody because I was so infuriated, and I couldn't believe what just happened. And I did the things to calm down and switch over and do the problem solving and resolved it. The biggest piece that I took away from my side, there's a few different things. One of the biggest pieces that I think that we all need to take away from this is that right now in business, things aren't that easy to move through with the tech and with the tools we use, and I don't think I'm alone in having something like that happen. It is all intents and purposes, it's my fault. I'm sure that I'm sure that the tool I was using, the creators would say that it was my fault.

Shawna Rodrigues [: 00:03:18

Right? Because I was creating this cart, this thing that I was doing. I was finishing, had spent hours setting up all the back end, all of them pieces, bringing it all together, And there's this one piece that wasn't right, and I wanted to fix. So I went somewhere else to be able to integrate something else I'd used before. And when I went to integrate, instead of integrating, it replaced the entire thing. And I was like, okay. Don't want this. There's an undo button, but I cannot save this, and it'll go back to my previous version. Right? And it didn't.

Shawna Rodrigues [: 00:03:51

Everything was gone. And the way things work with technology right now, which I'm sure I'm not alone in this frustration of the way things work currently in technology, is my only recourse is to talk to a chatbot, which that frustrate you as much as it frustrates me? Yeah. So to talk to a chatbot, and the chatbot doesn't know it helped me, doesn't even understand what the problem is and what's really going on. Right? So just talk to a chatbot to try to explain, like, is there other saved versions or somewhere else I like, nothing's right. You can go to Facebook group sometimes for that tool and run across somebody amazing to solve it, which even doing that would have, like, kept me up for hours. And then instead of doing all of that, we did start with the fact that I the motion we'll get to all those pieces I do work with emotions, that instead, I was able to have these other voices that I've I've integrated, that I've learned. We have these conversations because one of my podcasts is the Office Express podcast, and I get to talk to authors. And I will talk about the fact that I've never been good at the lesson universe is helping have this lesson.

Shawna Rodrigues [: 00:04:59

The lesson that revisions of having to do things more than once. And when you do it more than once, you get better at it, and it gets better because you do more than once. And when I talk to authors who say, yeah. I wrote it. Size the wrong novel. Completely rewrote the novel. And I'm like, oh, I can never rewrite the entire novel. Like, I can, like, work through pieces, but I get annoyed if I get to the end of the chapter and I rewrote something that I included in the next chapter.

Shawna Rodrigues [: 00:05:23

So I had to rewrite that chapter to make it fit this chapter. And, like, just doing that, like, agitates me. Right? Like, I don't have the patience to have to completely redo things. I like to, like, straight out little pieces instead of, like I don't wanna throw away my whole wardrobe and start from scratch. I want to, like, replace just one pair of pants that goes with all the other things I already have. Like, I don't do good with throwing things out and starting all over again. Not strong suit not something that I enjoy doing. And so I decided this was my opportunity that I had to just completely start over, but I'd already done it.

Shawna Rodrigues [: 00:06:01

I'd already decided. I'd already figured out how to delete all the things I delete. I already found all the pictures I wanted to put in. I'd already figured out how to position this. I had an idea of the copy that I wanted to put in. Some of the stuff I'd already had on different sheets so I could literally copy and paste. That'd be faster. And I realized that me studying my will looking for a solution, me trying to say what was lost, me trying to find what it already created, me doing that would take more time than me just recreating it.

Shawna Rodrigues [: 00:06:34

And perhaps by recreating it, I was going to find better words, more connecting terminology, better pieces that people who were drawn to, and it was going to be better for it because it wasn't the first version. It was a second version, and I don't always do better at doing another version. I just always go with my first version. The as I've gotten older and because of the way things work with my phone with auto, correct, do you swipe? Do you swipe where you have to draw the letters? And so when I draw the letters, it gives me the wrong words. And so I will send a text and then be like, oh, I should have reread that because I never reread things. When I was my first version of things was always not an a plus, but at least an a minus. And everybody else has had to do 2 versions to get to a b or an a. Right? So I never had to do 2 version.

Shawna Rodrigues [: 00:07:28

It was never like, Shauna, do 2 versions because just think of how much better it could be if you do 2 versions. I never did the second version. Right? So this is a life lesson I need, but sometimes it's better to just burn to the ground and start from scratch. And you have all the lessons, all the benefits from the first version even if you don't have it to work off and look at. Right? Because mine was completely gone. So that was the big lesson that I got out of last night and what happened. And my product that I put out there, the landing page of work that I did is all the better for it. And I did do those pieces where I contacted somebody and said, get look.

Shawna Rodrigues [: 00:08:04

We're not meeting at 7 AM because I'm so I'm not in a good mood. I'm not feeling well. I take care of me. I need to sleep tomorrow morning. I need to not be getting myself up and ready for a 7 AM meeting because I was planning on staying up till 2:30. And now I have to say to get this done because this had to go out with the podcast that's going on this morning. So for me, like, I did the pieces, take care of me, and do that. So that's, like, the big thing that we're breaking down is what actually is that process, what you actually need to go through to actually get to the other side with these go running business because they do.

Shawna Rodrigues [: 00:08:40

And I would love to pretend that I only work 24 hours a day. There will be some time when you're connected to me that that is the case, because I will get to that point. I'm not there right now. I do not stay up till 2:30 in the morning every single morning. But when things have to get done, that's what happened. And part of that was because, like I said, I had medical appointments yesterday that took a big chunk out of my work day, and and that was the priority yesterday was taking care of my health and well-being. And, again, I prioritized that day by canceling and moving 7 AM meetings from Tuesday to Thursday so that I can it's late this morning, and I'm still getting over. I was sick for 2 weeks over the holidays, and I'm still, like right now my ears are all plugged in, so I can never that.

Shawna Rodrigues [: 00:09:23

So I do take care of me and put those things first, and there's, like, a there's a flow with that. Right? The things bump up, and and it takes longer to get things done. So there will be time. I work my 4 hours a week. It's not right now. I'm in the building stages of things, and things take more time, and they're still figuring things out and finding the flow of things, and that's just the way it is. So when things go wrong, as they will, and I feel like and the stage we are in business, especially with online business, that there's a predictability to the unpredictability, that you will go to put one thing in and everything will disappear. And sometimes we just want accountability.

Shawna Rodrigues [: 00:10:04

Right? We just want somebody that's gonna be like, oh, well, we want that not to happen. Or you want that not to happen. We want that not to be something that could happen that we can just move everything you just worked on. We'd love for that to be the case. But consistently with all the tools and the way things are online, these things happen. Things that I don't remember how they might be because when you put, you know, 300,000 miles on a car, it breaks down more often where maintenance is needed, more things happen. We have an online business and all your things are online, then there's going to be tools that you use. And I use so many tools.

Shawna Rodrigues [: 00:10:40

I tried describing them to my husband recently and realized on my word, like, I do use a ton of tools. Anytime I hire someone, I have to, like, acclimate them to the tools I use. There are so many tools. So if you're especially an online entrepreneur, you're very aware that you use a lot of tools. You were interacting with a lot of systems that a lot of the systems are moving to this model where you talk to a chatbot. You then send an email. And the thing that broke down for me is when I went to send an email, and they were directing me, which makes perfect sense, to go find on my account with them in a certain place what my code was to prove that I was connected with them, blah blah blah blah blah to be able to send them a a ticket so they could respond to me. Right? And that was like, you know what? They're not gonna be helpful anyway.

Shawna Rodrigues [: 00:11:27

I just need to redo this. The same as when I had something else happen with another one of my products that I use. And I did send them the email. And, of course, the email they wrote back was not at all helpful. They basically said, oh, you probably have faulty Internet. Said another note. And I was like, no. No.

Shawna Rodrigues [: 00:11:47

No. No. I need I need a little more than what you gave me, and this seems to be handled a bit better. But, again, they take you send them an email. It takes them 24 to 40 hours to respond. And then, personally, I need a little space and time before I write them back, and then I write them back. And then it takes 24 to 40 hours to respond, and it takes whatever else. I'm doing something with the bank right now, and it took them I had to do a follow-up email with them to do.

Shawna Rodrigues [: 00:12:12

And now I just want them, and I didn't today because I had other things I was worried about. So I won't get to central tomorrow. Sometimes it's me taking that'll be, like, 36 hours, but I'm gonna respond to them. So it's my 36 hours instead of their 3 days for the last thing. Right? So it takes multiple days, which is funny. It's online. Things should be fast. And it was for a time with online space.

Shawna Rodrigues [: 00:12:31

Like, you had people that were live chatting back and forth and responding to you and taking care of things. And there are, like, a limited number of businesses. I felt like we need to get props for them and have more conversations. I know we've talked about within the Solar Perner Sisterhood that we want to actually have that information because you can't easily find that information about what the response time is and how customer service is handled and how reasonable it is. And sometimes you have great customer service that you do send them one email and they are able to handle it. I've taken to actually taking clips and sending them links to clips, and I I don't they watch them. All of them don't. Maybe they can't follow the links.

Shawna Rodrigues [: 00:13:07

I don't know. But I even get them links to say this is exactly what's happening. Here's the pictures. Here's what's what occurred. Help me. And there's so much. I guess they're still not helping them. I don't know if they're not used to Zoom clips, and so they don't know if that's, like, a legitimate way to send those things or what the problem is.

Shawna Rodrigues [: 00:13:23

It's a whole different time consuming process. Right? So it's almost better to, like, like, go and work outside of that. And that's just, like, disappointing and frustrating. Right? Because you're paying for these services, you're paying for these products, and you're not getting the support you need. But the first level is, like, that acceptance of these things happen. This is a new way things happen. Before, it used to be things got lost in the mail, which always happens. But these are what happens.

Shawna Rodrigues [: 00:13:49

Like, you try to plug in one thing and everything falls apart. And having somebody that can be responsive and help you is not that available and that simple to do because a lot of online businesses are very bootstrapped and don't have money for support. And the support that they are is outsourced and not very reliable and doesn't understand the product and can't be responsive. I can tell you something. I get 2 specific women that work at 2 different agencies that interact with these 2 women are amazing. And one of the agencies, there's other gentlemen they work with that are not reliable. All they're not at all helpful, and they make me crazy because they got on struggles with me. I'm like, just give me this person.

Shawna Rodrigues [: 00:14:25

Her name is Judy. Just give me Judy. She knows what she's doing. She'll fix it. Can you just give me Judy? And so I will intentionally go in the hour she's working so I can get her response to me because she's actually helpful. So it can be hard to get the help you need when you need it. And so you do often have to get problem solved and work outside of that. But the first thing that I needed to do was get upset.

Shawna Rodrigues [: 00:14:47

Like, if I had, like, made myself just pretend like this was fine, then no. It was 2:30 in the morning. I didn't plan on being up that late. What I was doing was hard. It was already somewhat of a workaround because of something else that was challenging that I hadn't gotten done, and it's hard to figure out timelines. And the people that aren't in online business still understand that these things are all taking longer than you intend them to take. And it is more effort, and it is more time. Right? And so I was already doing a workaround.

Shawna Rodrigues [: 00:15:19

It was already taking more time than I expected, and that was, like, the final straw that I was right at the my pinky doctor went out and had to sit on my hands. But I let myself feel all of that. Like, you have to, like, let those emotions move through. Because if you stuff them back down, you're, like, like, screwing the lid back on it so that it wants to explode. Right? You know, you have to, like, let that cap put that little bit of gas off at a time so that it lets that out, so that it's not under that pressure. You have to feel those emotions. And so whether it's get up and move your body around, I think I did actually get up and move the racket out of my chair and move around. Allow myself to I did not go wake up my husband, but I did get up and move around to let those move through me, so I can get to that part of my brain.

Shawna Rodrigues [: 00:16:03

And once you get that emotion, once you feel that emotion, let yourself feel it. And the more you do that and get used to doing that, the less time that process takes. So let yourself feel it. Except that this is the case. It took me a little bit to accept that. Right? I went to get help. I tried doing a support ticket. I was like, this isn't gonna happen.

Shawna Rodrigues [: 00:16:21

It's gonna be easier to rebuild this. And then I could do that archived. That's right. Like, I don't do second versions. I don't do this. And maybe and that's where you get to go into that this magical space. And I can actually remember, Christine Colfax, who I'm sure never listened to this, when I was, like, in middle school and I lost $10 and $10 or $5 or $10, maybe $10 on a trip. And that $10 was a lot for me.

Shawna Rodrigues [: 00:16:50

Right? I'm sure I bought it from ABC money or something, and I had something I spent it on. And she gave me this beautiful speech about how somebody who found it, like, probably needed more than I did. And if I had lost it and or even somebody had taken it, like, maybe they needed it more than I did it, etcetera. And at the time, I probably didn't respond very well for her telling me that I was a preteen or teen. Right? But the message did get through to me somehow, and I did find the money, which probably helped me to integrate the message. She was telling me that there are things beyond you that are happening that you don't understand. And so even if I lost that money and that money was gone, that maybe I didn't need to get whatever I was going to spend on, Perhaps I could share lunch with somebody that I was on that trip with and then not spend the extra $5 in this place. Chuck, I didn't need.

Shawna Rodrigues [: 00:17:44

And however, found it had eaten for 2 days, and they needed that more than I did. Right? And that's a pretty profound positioning compared to maybe because I had to rewrite all that copy and read you that page. But the way that I redid it and what I added to it was more effective, it would translate to me having more conversions and more opportunity for my business and for it to be well worth the hours I stayed up. And even if it doesn't have more conversions and that copy doesn't do more than it did because I did the second version, that maybe the skills that I learned by me letting go this time makes it easier for 2 times from now, and I have to let go. It's even more important that I let go of something. So there's always something you can gain from everything if you let it. And that is the whole concept of us turning that into fuel to move us forward and finding what that needs to be. To realize that there's always things that we're not gonna be able to see that are outcomes that come from these circumstances.

Shawna Rodrigues [: 00:18:45

And every single time, there's something that feels like a complete failure. Right? A complete frustration that we can constantly reframe those to see how it might be, and we can never fully know. But does it matter if we know for sure? Right? Like, if we give ourselves the options, if we pick up the 4 sticks around us that say, these are the positive things that can come from this, and that's what we choose to look at, It makes it much easier for us to move forward and start looking at all the negative pieces. And I've been in the place where I've looked at the negative ones, and all that does is slow me down and weigh me down. It doesn't help or change anything. And so picking up those positive things and saying like, oh, okay. This is what this did. And it might also help if this doesn't convert, if what I stayed up and finished and did maybe it'll teach me that maybe I don't need to be doing those pages.

Shawna Rodrigues [: 00:19:44

Maybe that time that I spend, especially because that time can, like, triple or quadruple what it actually takes. If that's something that's paid up my business, that'll help me to have boundaries to not do that in the future because it takes 4 times as long as I think it's going to because of things that's out of my control. Right? And so that can be my good reminder in the future of, you know, I was going to add this and do this, but guess what? That might actually take 4 times as long as I think it's gonna take because it's actually outside of my control. So I'm gonna let it go, and I'm gonna curl up in the cash with my husband and spend this time with him because that's more important. So if nothing else, it can make me do better decisions in the future because the fact that this happens this time. So I can turn it into an opportunity for me to do better because of what happened this time. So those are things we can make it be something better. We can learn from what happened.

Shawna Rodrigues [: 00:20:38

We can also learn that it's very intentional what my decision was, but other circumstances, when I stay up in the evenings and I do podcast recordings, I pause a lot more. I forget what I'm talking about. I lose my train of thought. It takes a lot longer to record, and I'm sure it takes a lot longer for my editors. It's a lot more complicated to work as well. So sometimes I set up my studio bed and record the next day. So I can learn from when I have a messy, not good recording that the next time we need to do things differently. So we can reframe based on the potential ways this works out for the best for us and also how we can plan moving forward to do things differently.

Shawna Rodrigues [: 00:21:19

One of those things moving forward is like solopreneurs sisterhood, paying attention to what kind of customer support is given by the tools that people are using since there's 40,000,000 of them for every different stage of your business when you're an online business person. Right? And it's hard to know because they don't give you that stuff very well upfront that you want to have people that are actually going to answer them. Nobody answers the question. It's going to actually respond more quickly, have somebody to actually chat to. I never thought, like, I disliked having somebody chatting back and forth even. That was not ideal. Well, now that's a luxury race. The 3 to 5 days of emails to get stuff and nobody understands what you're asking or talking about.

Shawna Rodrigues [: 00:22:00

So little should we know. Right? So the first thing that we do when things go awry in our business is we need to feel the emotion, feel the frustration, and let ourselves experience it. If we have somebody to do that with, that's awesome. When is 2:30 in the morning and there is available? Take the walk. Feel it in your body, like, let yourself fully feel the emotion, and let that emotion out. Right? That's the very first thing. If you need a little bit of help with how you need to then reset, I'm gonna teach you 2 different techniques. One of them is just to engage your senses.

Shawna Rodrigues [: 00:22:36

Right? If you need to, like if you're getting a little bit lost in how strong that emotion is. Because, again, we wanna move through the emotion. I get stuck in it. So try to fully experience it. I guess the other side of it. And if you're having a hard time doing that, you need to ground yourself. And the quick way to ground yourself is just to go through your senses, to go through your sense of smell, your sense of sight, your taste, your touch, and your what you hear to go through the things and just, like, name things. Like, what do I feel right now? I feel the hard desk to so what do I see? Look at your window.

Shawna Rodrigues [: 00:23:08

What do you see? Look at your walls. What do you see? And just, like, have your mind engaged in all those senses. Do I smell anything? What do I hear right now? What do I taste? Like, just ground yourself in your body and where you're at, and sometimes that's enough to, like, get you back in the present, get you back into your body, and away from the emotion that you've let wash over you. The other is a breathing technique. I do different everyone has different ones they use. I use 234 because I need simple numbers and simple ways of doing it. And I use it all to calm myself down and then to bring myself up if I need to, like, engage my brain. So the different ways that I use the 2, 3, and 4 depends on which way I'm going.

Shawna Rodrigues [: 00:23:50

If it's at night and I'm trying to calm myself down, or if I have, like, strong emotions and try to calm myself down, I focus on the bigger number, the biggest number, the 4, is on how many breaths I'm letting out if I'm doing that. Right? And if I'm trying to bring energy in, the 4 is on how much breath I'm bringing in. So you just gotta remember you put the 4 on the way you're bringing the most in or you're pushing the most out, and the 2 is always on where you're holding. And when you're trying to bring breath in, it's when you're holding the breath in. And when you're pushing breath out and trying to calm down, it's where you hold the breath out. So last night, I was actually trying to energize myself up because it was 2:30 in the morning, and I had to get the work done and had to get my brain engaged. So I was actually doing the 1, 2, 3, 4. Breathe in.

Shawna Rodrigues [: 00:24:43

1, 2, hold. 3 breaths out. 1, 2, 3. Full breath in. If I was trying to calm myself down, it was evening, I'm trying to relax myself and calm myself, then it would have been breathing out for 4 breaths, holding 2 breaths out, and then breathing in for 3 and then out for 4 and then holding for 2 and then in for 3 and out for 4. So that's just I just reverse it depending on trying to rub off a little bit. So there are 2 tools to kind of if you need help to kind of shift your state a little bit to get through this. Right? And so once you've shifted your state, you're able to move more to the acceptance to decide you're gonna stop.

Shawna Rodrigues [: 00:25:24

That was a machine. This is what it is. Right? You can't change the way that you have it set up to get support or not get support as the case may be. Right? And so that you get that. And then you start looking to how can I make this a productive failure? Right? How can I get something out of this? And that's when you start to grab the 3 or 4 things to say like, okay, what are the things that I can see, but this could be a good thing? How could this possibly be a good thing and grab those three things? And then the practical application is, is there a lesson to be learned from this? And it might be that it's not work day at night, which wasn't the case. For last night. I would made that same decision at a different time. I was just trying to fix something.

Shawna Rodrigues [: 00:26:07

Other times, that is the lesson, though. Nothing good happens after midnight. Right? And for me, that that was the practically, my lesson, my life lesson around how I need to be able to do multiple iterations that is okay to, like, have everything disappear because building it from that builds a lot of skills that I need to work on and I don't get to practice offense. That was a good thing for me. And that maybe the tool of having, like, where you get the supports for the support in your sisterhood is a valuable thing. So think through those things and how you can use this step back or this opportunity to build other positive things that you're going to be using and integrating and getting out of it. And so that's kind of the the steps you go through. You feel the emotions.

Shawna Rodrigues [: 00:26:51

You transition if you need to. You accept the circumstances, and then you choose what you're going to pick up and take from it, which possibly involves imagining, like, how this could be a benefit when we know it's not always a benefit, but how it can be a benefit, and then actually planning for the future about what can be done to be built from this lesson or from this opportunity that you've just gone through. That, you know, things go wrong in business. This is just a small example, very applicable for other entrepreneurs with current tools that will just go sideways, and we need to adapt and pivot and be able to keep moving. Right? And we have places we're gonna get to, but we need to be able to work within our current construct. And we talk about this a little bit that our emotions that we bring to and how we address the situation is gonna be what we bring to our business and the success to our business. So we need to, like, monitor that and give ourselves the space to be able to be in a good space. And we're redoing that and doing this little mindset work.

Shawna Rodrigues [: 00:27:51

I said, just power through and make yourselves or redo it. And so give us a chance to to give that sheen, to pick up those positive things, to give us that moment to figure out how this might be to our benefit, to use it to fuel us. We need to do those steps because when things go wrong, we need to get it shifted into place where we can make things go right again. So it can be a powerful tool, and, hopefully, you've got a little bit out of that. And as we go into for our subscribers, we're gonna go into a little bit more like the nuts and bolts of those tools and how I use them and some more, like, extended levels of doing some of that work and some journaling stuff into different pieces that could even make that more powerful. So I hope you're a subscriber, and you can show me for that as well. But I'm really glad you made time to be here, and I really hope you're finding this powerful. And again, Soul of Prosper Sisterhood, and we'd love to have your input on the ways and things we're gonna be doing that are gonna be valuable for you as you power forward and so that you have people that you can talk to, 3 in the morning, during the day.

Shawna Rodrigues [: 00:28:52

You need to have someone to help you, like, I'm a part of that emotion that you have a community of people that can be there that can understand who've been there. Right? Because no one understands that that's how it is. And for you to understand that that's how it is. I'm glad you're here.

Shawna Rodrigues [: 00:29:10

Isn't there so much to learn on our entrepreneurial journey? Thanks for spending time with me here on Authenticity Amplified. Be sure to hit that button to follow or subscribe. So you'll be alerted as new episodes are released here in this 1st month. They're coming up frequently. If you are a solopreneur and want to get you part of this podcast launch, we are doing a fun activity with authentic business voices. Go check it out on YouTube. The link is in the show notes. And if you go to bit.ly/AuthenticBV,

you can grab a quick time to record your video with me and be part of this fun event as our launch. I'd love to meet you. Entrepreneurship can feel like an isolating journey. After all, 80% of small businesses are solopreneurs. That doesn't mean you had to do it alone, though. We're here every week to be part of this adventure with you. Until next time.